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The following Rules and Regulations apply to all temporary tenants and are designed to create a safe, professional and exciting selling environment for our customers.
Hours Hours of operation for all temporary tenants must coincide with the regular operating hours for the shopping centre. Carts, kiosk, in-line and display set-ups are to be attended at all times with no coverage gaps during lunch, dinner or other breaks. Any temporary tenant who does not maintain these shopping centre hours will be in violation of their License Agreement and will be subject to termination of that Agreement and removal from the shopping centre.
Location Location of the carts will be at the discretion of the management at Dufferin Mall. These locations may be subject to change whenever deemed necessary in the best interest of the shopping centre.
Use Clause Temporary tenants may only sell merchandise that has been agreed upon in advance by the Specialty Leasing Manager or General Manager. The Specialty Leasing Manager or General Manager must approve any new or additional product prior to display at your location.
Space Limitations Carts are licensed to operate in the area approximately 4 feet wide by 8 feet in length by 7 feet high. Placement of anything off the cart must have prior approval of the Specialty Leasing Manager or General Manager. No additional fixtures may be added to the cart without prior approval as per above.
Signage The carts are supplied with a sign that must be displayed in the holder on the bulkhead of each cart. No signs should be attached to the cart without prior approval of the Specialty Leasing Manager or General Manager. Internal signage must be professionally done and in keeping with the shopping centre presentation. No hand written signage is allowed.
Aesthetic Requirement The temporary tenant is expected to have a complete inventory of merchandise on hand daily and the cart must appear full and well maintained at all times. Restocking should be done prior to shopping centre opening or at closing. Any empty boxes or cartons must be removed from the display area. The temporary tenant is responsible for cleaning and maintenance for all aspects of the licensed area. Specialty Leasing Manager will supply replacement light bulbs.
Return Policy Temporary tenants should have a Return Policy clearly posted and professionally signed. A vendor’s tax number should also be readily available.
Solicitation Vendors and all vendors' employees shall not solicit business in the common area, nor shall vendors distribute handbills or other advertising in the common area unless approved by the Specialty Leasing Manager or General Manger of Dufferin Mall.
Security The security of merchandise and valuables is the sole responsibility of the tenant. Keep keys on your wrists, in pockets or locked drawers at all times.
Set Up & Break Down Temporary tenants are to move in and move out of the shopping centre at designated times and stay for the entire duration of the contract agreement. No equipment will be available from or supplied by the shopping centre for set up, take down or any other purpose. All dollies used to transport merchandise and supplies in the centre must have rubber wheels only.
Trash Removal The collection and disposal of trash and debris is the responsibility of the vendor and vendor employees. All empty boxes or cartons must be removed from the display area immediately. Stock in boxes is not permitted to be sitting on the floor around the cart, kiosk, or display area. Trash and debris are to be placed in to the assigned compactor designated by the shopping centre, NOT placed in the interior trash receptacles.
Permits All necessary permits are the responsibility of the Licensee prior to set up.
Insurance A Certificate of Insurance with the limits as stated on the License Agreement is to be supplied by the Licensee (Vendor) to the Licensor (Shopping Centre) before possession of the cart. No tenant can set up for business without proper insurance. The Licensor must be listed as additional insured according to the License Agreement.
Emergency Contact Vendors must provide shopping centre management with 24-hour emergency telephone number(s), a contact person(s) and a forwarding address.
Non-Conformance Shopping centre management has the right to refuse entry to any vendor or vendor employees who do not abide by all operational rules and regulations of the program. Violation of any of the above rules and regulations will be grounds for immediate termination of the License Agreement.
Rent & Sales Reports Rent and sales reports are due at the 1st of the month in the management office. Failure to pay rent on time or report accurate sales may result in termination of the License Agreement.
Security Deposit A refundable deposit in addition of the first rent payment is required by all temporary tenants. Vendors are responsible for the maintenance and condition of the supplied cart and accessories (normal wear and tear expected). Security deposits will be refunded to Licensee when requested in writing upon fulfillment of the terms and conditions of the License Agreement.
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